Develop an effective employee training program

Successful businesses don’t just invest in tools and innovation—they invest in their people. An employee training program is a strategic way to empower your team, close skill gaps, and cultivate loyalty. But where do you even begin to craft a program that truly makes an impact? This guide will walk you through actionable steps to develop an effective employee training program that aligns with your business needs and leaves your…  Read more

How to use data to drive growth

Data is more accessible than ever. But how can small businesses leverage it effectively to drive growth? Let’s explore data-driven strategies that can help you make informed decisions, improve customer experiences, and ultimately, boost your bottom line. Why data-driven strategies matter Data-driven strategies are essential for businesses seeking to remain competitive and achieve sustainable growth. These strategies enable businesses to make informed decisions based on real-time insights rather than relying…  Read more

Stop losing money! The job order costing hack every business needs to know

Ever wondered how companies price custom projects accurately? The secret can be found in a method called job order costing. For small business owners and entrepreneurs, understanding this process could be the key to increasing your profitability and ensuring that every job is priced just right. Welcome to a world where every material, man-hour, and overhead cost is meticulously tracked to unveil the true cost of doing business. Let’s explore…  Read more

Why ‘The 7 Habits of Highly Effective People’ is still a must-read

It’s amazing how some books stand the test of time. Stephen Covey’s The 7 Habits of Highly Effective People is one of those. Although it was first published over three decades ago, its lessons are still incredibly relevant for business owners. You might wonder – how do these habits fit into today’s landscape of changing trends, tight deadlines, and constant distractions? The short answer is, they’re timeless because they focus…  Read more

The human advantage: thriving in a tech-driven world

We are currently witnessing a remarkable transformation driven by artificial intelligence (AI) and automation. While these advancements promise to enhance efficiency and speed, business owners must recognise the enduring importance of soft skills in their teams for long-term success and competitiveness. The World Economic Forum’s Future of Jobs Report highlights the disruption of skills we will see in the coming years, pinpointing critical competencies for future success: Analytical thinking Creative…  Read more

10 essential tips for meeting deadlines

In business, your capacity to meet deadlines can significantly influence your reputation. It’s not just about delivering quality work—it’s about delivering it on time. Meeting deadlines not only builds trust with clients but also ensures your operations run like a well-oiled machine.  Let’s explore ten essential tips to help you master the art of timely project delivery. Make deadlines non-negotiable Treat deadlines as sacred commitments rather than mere suggestions. By…  Read more

Startups gone wrong: what really causes most to fail?

Starting a business is a thrilling adventure, filled with dreams of innovation and success. But let’s be honest—it’s also a bit of a gamble. Many startups face obstacles that, if not navigated carefully, can lead to failure. While vision and leadership are often highlighted as crucial elements, it’s the relentless grind of hard work and experimentation that truly makes the difference. Let’s dive into some common pitfalls that every budding…  Read more

Tired of chasing payments? Handy tips for managing your receivables

Running a small business is a constant juggle, and one of the more frustrating tasks is managing your receivables. How often have you found yourself waiting on overdue invoices, wondering if you’ll have enough cash flow to cover next month’s expenses? If this sounds familiar, you’re not alone. Many small business owners struggle with keeping their accounts receivable in check, which can ultimately impact their business’s health and sustainability. In…  Read more

Grow Your Email List Through Personal Contact

When your email list is small or you’d just like to add more people and get higher open rates, it’s smart to grow your list through personal contacts. Begin with the obvious: ask friends, family and business contacts to sign up. Everyone has a pool of people who might be happy to hear about your business via email. All you have to do is remember to ask. Put a note…  Read more

Is technology making you less efficient?

“For a list of all the ways technology has failed to improve the quality of life, please press three.” Alice Kahn If you feel overwhelmed by the sheer volume of technological gadgets out there, never mind apps and other digital “solutions”, you’re not alone. Technology sprawl and the rabbit hole of more and more information, available all the time, is making productivity—and healthy downtime—a real challenge for many of us.…  Read more

The real cost of bad customer service

Have you ever paused to think about the real impact of the customer experience your business is offering? Is it lifting your brand up or dragging it down, along with the morale of your team? The consumers of today expect nothing short of excellence, so understanding the consequences of poor customer service is vital. So, what does poor customer service actually cost you? Let’s delve into the details—it might just…  Read more

Business Update – 27 November 2024

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. What the RBA is really looking at when it sets interest rates Eight times a year, the Reserve Bank meets to decide whether to raise, hold or cut interest rates. The decision impacts the 3.2 million Australians who have a mortgage on their own home and has flow-on effects across the entire…  Read more

Master the Art and Science of Delegation

Delegation is a skill often discussed but rarely mastered, especially by small business owners who are wearing multiple hats. The balancing act of managing daily operations while pushing for growth can be overwhelming. Imagine if you could free up hours in your day to focus on strategic decisions rather than getting bogged down in every minute detail. This is where the art and science of delegation come into play. By…  Read more

Business Update – 20 November 2024

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Is this employment data a sign we are nearing the end of the great resignation? New data on the Australian workforce could suggest the great resignation may be winding down, at least here in Australia, anyway. Findings from Mercer’s Total Remuneration Survey published as part of its Australian Salary…  Read more

Setting and tracking financial goals for small business success

Setting financial goals for your business may be one of your most important responsibilities as a leader and business owner. Your financial goals serve as far more than wishful projections, they form the backbone of your road map for success, internal and external. Financial goals are something that every single business should possess regardless of its market, model or size. Let’s explore how you can set and track financial goals…  Read more

Business Update – 13 November 2024

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Australia ‘not immune from trade tensions’, Chalmers says Australia’s economy will not be immune from escalating trade tensions, Jim Chalmers has warned, as the Albanese government prepares itself for an incoming Donald Trump administration. In a speech on Monday, the treasurer will outline the risks of an “uncertain world characterised…  Read more

Unlock Sales Success

A solid sales strategy will help you consistently grow your business. It will give you a framework for generating more leads, closing more deals, and ultimately increasing your revenue. From nurturing existing accounts to thought leadership and effective pricing discussions, here are some actionable steps for a winning sales strategy. Nurture existing accounts:  Schedule regular check-ins with current customers to maintain relationships.  Use social media to engage with customers through…  Read more

Business Update – 06 November 2024

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Australia inflation slows but sticky core to push RBA cut to 2025 Australian consumer price inflation slowed to a 3.5 year low in the third quarter, though the core measure was still sticky and reinforced market wagers that the central bank won’t start cutting rates until next year. Overall,…  Read more

5 proven techniques to slay procrastination

Procrastination can be a formidable foe for small business owners. With endless responsibilities, it’s easy to fall into the trap of putting off important tasks for later. But fear not! Here are some practical solutions that can help you slay procrastination once and for all.  1. Eat the frog first Ever heard of the saying “Eat the frog first”? It’s a productivity hack inspired by Mark Twain’s advice to tackle…  Read more

Business Update – 30 October 2024

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. How Australia’s housing market compares to the rest of the world Australia lags behind much of the world when it comes to home ownership, and households are taking on far more debt to buy a house than in other similar nations. Less than two-thirds of Australians (63 per cent) own their…  Read more

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