Dealing with a sudden cash flow crisis, even if you’re working hard to avoid shortfalls, is hugely distracting. A formerly reliable customer might take much longer to pay than anticipated or a large consignment might fail to show up, leaving you out of pocket. If you’re starting a business, it could simply be taking longer than expected to turn a profit. Identify the causes and act Below are some common… Read more
A business can survive for a short time without sales or profits, but not without cash. It is cash which pays the bills and allows trading to continue. If you are growing and extending credit to more customers, the need for cash is even greater. Progress payments When you negotiate contracts with customers be aware of setting payment terms that help your cash flow, such as deposits or progress payments.… Read more
Improving sales and revenue can resolve many business challenges. When more money comes in than goes out, your business stays solvent, giving you time to implement further improvements. Here are some actionable strategies to increase your revenue and drive growth. Sell to existing customers One of the most cost-effective ways to increase revenue is to sell more to your existing customer base. Research shows that 20% of customers typically generate… Read more
Running a business comes with countless moving parts. From managing projects and keeping the team on the same page to ensuring profitability, it can feel overwhelming. That’s where a job management system comes in—a single tool that can help streamline your operations, reduce errors, and boost overall efficiency. But how do you know if a job management system is right for you? And if it is, how do you select… Read more
Bottlenecks are the inefficiencies or constraints that slow down your operations, impacting everything from production and sales to customer satisfaction. These roadblocks hinder growth, making it difficult to scale your business effectively. When you adopt a methodical approach to identify and resolve these challenges, you’ll free up valuable resources and time, enabling you to focus on building a more efficient, scalable business. Understand your process flows Start by examining how… Read more
If events are swirling outside your control, a SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) can provide you with a structure to make changes that align with your goals. The four components of SWOT are: Strengths. Internal attributes that give your business a competitive edge, such as unique products, efficient processes, or loyal customers. Weaknesses. Internal challenges that may hold you back, like outdated technology or limited resources. Opportunities. External… Read more
When it comes time to step back from your business, transferring knowledge, intellectual property (IP), and processes is one of the most important parts of your exit strategy. A carefully planned transition makes the changeover smoother for new owners, protects valuable assets, and helps maintain the value you’ve built up over the years. Here are practical ways to prepare your business for a smooth transition. Document everything Strong documentation is… Read more
Rising costs, tighter budgets, and more price-sensitive customers are challenging every business. When material, people and supply chain expenses keep climbing, and customers hesitate to pay more, the solution isn’t to slash prices. It’s to compete on value, not cost. The goal is to protect profit while strengthening customer trust. Start by understanding your true costs You can’t defend or set prices confidently without knowing what it really costs to… Read more
Increasing sales might make more profit for your business but consider increasing profit margins, especially if there is limited opportunity to increase sales. Growing your business can be achieved by building profit rather than sales. Focus on larger margins Concentrate on the products or services you sell that have the biggest margins. By selling more of these, your business will gain more profit. Train your employees to be aware of… Read more
Running a small business comes with constant challenges, from changing customer demand and rising costs to market shifts and economic uncertainty. Sometimes, these pressures mean that parts of your business may no longer contribute to long-term growth. In these situations, restructuring can be a practical way to protect your business, refocus resources, and build resilience for the future. Restructuring is about more than cutting costs. It’s about examining every part… Read more
For service-based and project-driven businesses, success isn’t just about landing work, it’s about making each job profitable. Too often, business owners don’t know how much profit (or loss) they made on a job until long after it’s completed. Tracking job or project profitability more effectively helps you price better, schedule more realistically, and improve margins over time. Clear budgets and estimates Accurate budgeting is the foundation for profitability. If you… Read more
If you want to increase sales as quickly as you can, you’re going to need an efficient marketing plan and a highly targeted sales strategy. Step 1. Sell more to your existing customers If you have existing customers that would buy again from you or inactive customers waiting to be contacted again, then you may be able to increase sales by simply focusing on what is right in front of… Read more
While it may be challenging to predict what the future holds, history shows us that economies will eventually recover from major disruptions. It’s useful to reflect on how your business can adapt to global challenges, whether they stem from economic downturns, natural disasters, or unexpected changes in the marketplace. The goal is to prepare your business for the future, reducing the impact of any major disruptions that could arise. It’s… Read more
Here are 5 important metrics to pay attention to when it comes to the success of your business, including ways you can improve them. 1. Gross margin Gross margin is the difference between what you pay for a product and what you sell it for. Increasing your prices. If it’s small enough, it may not cause too much disruption, but it may result in significant gain. Reducing cost of goods… Read more
Credit limits are designed to prevent debt from escalating out of control. Put a credit limit on all customer accounts and then put an automatic ‘stop credit’ on any overdue accounts. It’s also sensible to train your staff in how to approach a customer who has reached their credit limit so that the account can be settled in an efficient and professional manner. You could also set up automatic reminders… Read more
Businesses are increasingly aware of their impact on society as much as for their products and services. How businesses treat their employees directly influences public perception and attractiveness to skilled workers. By acknowledging your social responsibility to your employees you’ll have a more engaged and productive workforce. You’ll also have an easier time attracting and retaining highly skilled workers who value work-life balance and well-being. Step 1. Promote work-life balance… Read more
Working hard can only make you more money but does not grow your money or keep it safe. And that’s where investing comes into the picture: it fights inflation, grows money multiple times, and can help secure your future. Here we have curated a list of eight factors that you need to consider before investing: Understand your investment objective This is the first step. Decide what your main investment focus… Read more
Pricing can make or break a business. Yet for many small business owners, setting the right price is more guesswork than strategy. Whether you’re undercharging, reacting to competitors, or failing to review prices regularly, common pricing mistakes can quietly erode your profits and stall your growth. Underpricing to win customers It’s tempting to keep prices low to attract new customers, but this approach often backfires. Underpricing not only squeezes your… Read more
Whether you handle online payments, store customer data, operate remote teams, or rely on SaaS platforms to run your company, you’re exposed. From stolen credentials to ransomware, cybercrime can disrupt your business, cost you real money, and damage your reputation. It’s important to pay attention to anything the seems out of the ordinary, such as: Unusually large transactions from new or unverified customers. Multiple credit cards used by a single… Read more
Many entrepreneurs operate with their business processes and systems in their heads. They know what they need to do each day and the way they want to get things done. Unfortunately when a business grows and staff need to be hired – or the owner needs to take time away from the business – it’s a real liability not having processes and systems documented in one place. Read on to… Read more