When your email list is small or you’d just like to add more people and get higher open rates, it’s smart to grow your list through personal contacts. Begin with the obvious: ask friends, family and business contacts to sign up. Everyone has a pool of people who might be happy to hear about your business via email. All you have to do is remember to ask. Put a note… Read more
“For a list of all the ways technology has failed to improve the quality of life, please press three.” Alice Kahn If you feel overwhelmed by the sheer volume of technological gadgets out there, never mind apps and other digital “solutions”, you’re not alone. Technology sprawl and the rabbit hole of more and more information, available all the time, is making productivity—and healthy downtime—a real challenge for many of us.… Read more
Have you ever paused to think about the real impact of the customer experience your business is offering? Is it lifting your brand up or dragging it down, along with the morale of your team? The consumers of today expect nothing short of excellence, so understanding the consequences of poor customer service is vital. So, what does poor customer service actually cost you? Let’s delve into the details—it might just… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. What the RBA is really looking at when it sets interest rates Eight times a year, the Reserve Bank meets to decide whether to raise, hold or cut interest rates. The decision impacts the 3.2 million Australians who have a mortgage on their own home and has flow-on effects across the entire… Read more
Delegation is a skill often discussed but rarely mastered, especially by small business owners who are wearing multiple hats. The balancing act of managing daily operations while pushing for growth can be overwhelming. Imagine if you could free up hours in your day to focus on strategic decisions rather than getting bogged down in every minute detail. This is where the art and science of delegation come into play. By… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Is this employment data a sign we are nearing the end of the great resignation? New data on the Australian workforce could suggest the great resignation may be winding down, at least here in Australia, anyway. Findings from Mercer’s Total Remuneration Survey published as part of its Australian Salary… Read more
Setting financial goals for your business may be one of your most important responsibilities as a leader and business owner. Your financial goals serve as far more than wishful projections, they form the backbone of your road map for success, internal and external. Financial goals are something that every single business should possess regardless of its market, model or size. Let’s explore how you can set and track financial goals… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Australia ‘not immune from trade tensions’, Chalmers says Australia’s economy will not be immune from escalating trade tensions, Jim Chalmers has warned, as the Albanese government prepares itself for an incoming Donald Trump administration. In a speech on Monday, the treasurer will outline the risks of an “uncertain world characterised… Read more
A solid sales strategy will help you consistently grow your business. It will give you a framework for generating more leads, closing more deals, and ultimately increasing your revenue. From nurturing existing accounts to thought leadership and effective pricing discussions, here are some actionable steps for a winning sales strategy. Nurture existing accounts: Schedule regular check-ins with current customers to maintain relationships. Use social media to engage with customers through… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Australia inflation slows but sticky core to push RBA cut to 2025 Australian consumer price inflation slowed to a 3.5 year low in the third quarter, though the core measure was still sticky and reinforced market wagers that the central bank won’t start cutting rates until next year. Overall,… Read more
Procrastination can be a formidable foe for small business owners. With endless responsibilities, it’s easy to fall into the trap of putting off important tasks for later. But fear not! Here are some practical solutions that can help you slay procrastination once and for all. 1. Eat the frog first Ever heard of the saying “Eat the frog first”? It’s a productivity hack inspired by Mark Twain’s advice to tackle… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. How Australia’s housing market compares to the rest of the world Australia lags behind much of the world when it comes to home ownership, and households are taking on far more debt to buy a house than in other similar nations. Less than two-thirds of Australians (63 per cent) own their… Read more
When you think of payroll, you might still envision paperwork and envelopes given to employees by hand. Even with direct deposit being the norm for years, there is still a significant paper component to manage. As with most things, payroll is going digital – and for good reason. There are many benefits to digital payroll for employers and staff alike. Read on to learn why switching to paperless payroll could… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. ‘Every chance’: Massive rates prediction A number of telltale signs have emerged indicating the Reserve Bank is planning a major, surprising pivot within a few short weeks. Global payment processors issue warning to RBA over card fee restrictions Global payment processors Mastercard and Visa have threatened to stop refunds… Read more
In the hustle and bustle of managing a small business, it’s easy to overlook one of the most powerful tools at your disposal—active listening. While it might sound simple, mastering the art of active listening can transform your workplace, enhance relationships, and significantly impact your business’s success. What is active listening? Active listening goes beyond merely hearing words; it involves fully understanding, interpreting, and responding to the conversation. Heather R.… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Hiring new employees for the festive season? As the festive season approaches, you may be thinking of hiring new employees to help with your business. Here are some key things to remember when it comes to your tax and super obligations. Reserve Bank ‘having a bet each way’ on… Read more
While it may seem like your working years last forever, retirement still has a way of sneaking up on you. As the years go by, what once seemed like a far off dream can suddenly feel incredibly close. Planning for your retirement might seem like something you can put off until tomorrow–or next year–but the earlier you do it the more time you’ll have to make sure your finances are… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Banks ordered to refund millions of Aussies Nearly two million Aussies could soon receive hundreds of dollars after multiple major banks were ordered to issue more than $28m in refunds. A report by ASIC reveals that some banks have kept low-income customers in high-fee accounts, leading to financial strain.… Read more
Assessing the viability of your new idea is an essential part of market research. While seeking input from friends and family is common, gathering information from the market itself can provide more accurate insights. Here are 4 effective research tactics to collect accurate information about your business idea: Harness the power of the internet Leverage the power of the internet to explore your chosen market. Investigate your main competitors, their… Read more
Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy. Survey reveals Australian CEOs confident of economic improvement KPMG CEO Andrew Yates has revealed some of the big economic pressures that chief executives are currently feeling at the moment. Mr Yates joined Sky News Business Reporter Ed Boyd to discuss KPMG’s annual CEO survey that revealed one in two… Read more